Packaging

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  • One Box Return

To receive your free eight cartridge collection box:
Call 1-800-OK-CANON

or

Visit www.usa.canon.com/cleanearth/return

OR

Place as many cartridges as possible into one box. Carefully seal the box with tape;

OR

Place an empty toner cartridge in the box that contained your new toner cartridge.


  • Bundled Return

Bundle multiple cartridge boxes together securely with tape.

Please be sure that the shipment does not exceed UPS specifications (See Below).

Maximum weight = 70 pounds Maximum length = 108 inches
Maximum girth (length + 2 x width + 2 x height) = 130 inches

Please Note:
Do not send defective cartridges for replacement.
Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty.