PC Fax (MF4380dn/MF4370dn/ MF4350d/MF4340d Only)

This category describes how to send faxes from computers.



System Requirements (PC Fax)

The fax driver can be used in the following system environments:

  • Operating System Software
  • Windows 2000
  • Windows XP
  • Windows Server 2003
  • Windows Vista
  • Windows 7
  • Windows Server 2008
  • With a Server-Based Computing Environment
  • Compatible Windows Terminal Server (Service)
  • Windows 2000 Server
  • Windows Server 2003
  • Windows Server 2008
  • Compatible Software
  • Citrix MetaFrame XP
  • Citrix MetaFrame 1.8
  • Citrix MetaFrame Presentation Server 3.0
  • Citrix Presentation Server 4.0
  • Computer

Any computer which runs the above operating system software properly.



Where to Find Help (PC Fax)

Here is where to get immediate help if you are having problems installing or using the fax driver.


  • README. TXT file

Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your fax driver are included in the README.TXT file provided with the driver. This file is located in the [DRIVERS] folder.

  • Online Help

You can locate additional help for questions you may have regarding your fax in the Online Help file provided with the driver. In the fax properties dialog box, you can click [Help] to display additional information about every feature and option in the fax driver.

  • Canon Authorized Dealers or Service Providers

If the Online Help file does not provide the information you need, contact your local authorized Canon dealer or service provider.



Faxing Fundamentals (PC Fax)

This section describes the fundamental operations of the fax driver, such as how to display the fax driver, and how to send a fax from a computer.


Faxing a Document (PC Fax)

Specifying the Fax Settings Beforehand (PC Fax)

Viewing the Online Help (PC Fax)


Faxing a Document (PC Fax)

Return to Overview

The procedure for faxing a document created in application software is as follows.


Remark
  • Faxing methods may differ depending on the application you are using. For details, see the instruction manuals provided with the application software.
  • Up to 256 fax transmission recipients can be stored in the device. If the number of recipients exceeds 256 after a fax job has been sent to the device, the last job to be input will be erased. Be careful when registering more than 256 recipients in groups or when sending a fax continuously to multiple groups.
  • The display may differ according to the operating system and system environment as well as the type and version of the fax driver.
  • Sending documents from a computer and scanning documents over the network cannot be processed at the same time. If this happens, these documents are handled differently depending on the following:
  • If you send PC documents when the machine is scanning documents, the machine scans documents first, then starts sending the PC documents when scanning is complete.
  • If you scan documents when the machine is sending PC documents, scanning is canceled. Wait for the PC documents to be sent out, then perform the scanning operation again.
  1. Open the document you want to fax from the application.
  1. Select [Print] from the [File] menu.

The [Print] dialog box is displayed.

  • The procedure for displaying the [Print] dialog box may differ depending on the application you are using.
  1. Select your fax from [Select Printer], then click [Edit Address Book].

  • The fax name displayed in the fax driver screen is changed by settings in the [Printers] folder (or [Printers and Faxes]).
    See "Specifying the Fax Settings Beforehand (PC Fax)" to display the [Printers] folder (or [Printers and Faxes]).
  • This procedure may differ depending on the applications you are using.
  1. Configure the required settings in the fax driver screen.

  1. Click [Print].

The [Fax Sending Settings] dialog box is displayed.

  1. Specify recipient name and fax number in the [Sending Settings] sheet → click [Add to Recipient List].

  • The number of recipients to which you can send fax simultaneously depends on the conditions of cover sheet attachment. For details, click [Help] in the bottom right-hand corner of the fax driver window to view the online help.
  • You can select a recipient from the address book by clicking [Address Book].
  • You cannot access or edit the address book if you do not have access permission (default: Power Users or higher) to the destination folder of the address book. If this is the case, log on as user having access permission to the folder, or click [Specify a Folder] in the [Edit Address Book] sheet, and specify a folder, such as the [My Documents] folder, that you have write permission for as the destination folder of the address book.
  1. If you want to attach a cover sheet, select [Cover Sheet] sheet → specify a format for the cover sheet.

  1. Click [OK].

Faxing starts.



Specifying the Fax Settings Beforehand (PC Fax)

Return to Overview

To fax a document, follow the procedure below.


Remark
  • When faxing, you can change the settings you configured beforehand. To change the settings, configure them from the application.
  • The display may differ according to the operating system and system environment as well as the type and version of the fax driver.
  1. On the [Start] menu, point to [Settings] → click [Printers].

The [Printers] folder is displayed.

  • If you are using Windows XP Professional/Server 2003, on the [Start] menu, click [Printers and Faxes].
  • If you are using Windows XP Home Edition, on the [Start] menu, click [Control Panel] → [Printers and Other Hardware] → [Printers and Faxes].
  • If you are using Windows Vista, on the [] (Start) menu, click [Control Panel] → [Hardware and Sound] → [Printers].
  • If you are using Windows Server 2008, on the [Start] menu, click [Control Panel] → [Printers].
  • If you are using Windows 7/Server 2008 R2, on the [] (Start) menu, click [Devices and Printers].
  1. Right-click the icon of the fax whose settings you want to configure → click [Printing Preferences] from the displayed menu.

The fax driver screen is displayed.

The fax driver screen includes the following sheets.

  • [Edit Address Book] sheet
  • [Register Cover Sheet] sheet
  • [Special] sheet

  • To access the [Printing Preferences] dialog box from the [Printers] folder (or [Printers and Faxes] folder), you need to be assigned full control privilege for the printer. Full control access is available for users who are registered as Administrators or Power Users in the Windows system settings.
  1. Configure the required settings in the displayed fax driver screen.

For details about the fax driver settings, click [Help] in the bottom right-hand corner of the fax driver window to view the online help.

  1. Click [OK].


Viewing the Online Help (PC Fax)

Return to Overview

To view the online help, follow the procedure below.


Remark
  • The display may differ according to the operating system and system environment as well as the type and version of the fax driver.
  1. Display the fax driver screen.

See "Faxing a Document (PC Fax)" or "Specifying the Fax Settings Beforehand (PC Fax)" on how to display the fax driver screen.

  1. Click [Help].

The online help is displayed.