Print > Setting the Main Unit (PS/PCL/UFR II Printer) > When a Message Is Displayed
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When a Message Is Displayed

If the machine is unable to print for some reason, the Error indicator lights up and a message indicating the cause of the problem is displayed on the touch panel display. When these messages are displayed, take the appropriate action to solve the problem.


Remark
  • If a message indicating another problem occurs at the same time as the first error message, a warning message will not be displayed.
  • If the message is shown with the "Error Skip" mark, you can bypass the error and continue printing by pressing [Error skip]. However, if you do this, print data may be lost or the data may not be printed correctly. If you want to cancel the procedure, cancel the print job to remove the cause of the problem, and print the data again.
  • For instructions on performing an error skip from the touch panel display, see "Skipping an Error during Printing."
  • For instructions on canceling a print job from the touch panel display, see "Canceling Print Jobs."

E730-1001 PDL Initialize Error
Service Call

E730-100A PDL Service Call
Service Call

E730-100B PDL Font Error
Service Call

PDL Font Memory Full
Error Skip

PDL HD Error
Error Skip

PDL Image Memory Full
Error Skip

PDL IMG Initial. Err

PDL IMG Invalid Data
Error Skip

PDL IMG Process. Error

PDL IMG Work Memory Full
Error Skip

PDL L. PAPER+1200dpi Err

PDL Macro Memory Full
Error Skip

PDL Memory Full
Error Skip

PDL Pattern Memory Full
Error Skip

PDL PDF Access Error

PDL PDF Analy. Acc. Err

PDL PDF Color Analy. Err

PDL PDF Comp. Analy. Err
Error Skip

PDL PDF Data Decode Err

PDL PDF Data Error
Error Skip

PDL PDF Data Process Err

PDL PDF Data Scan Error

PDL PDF Error

PDL PDF Font Error

PDL PDF HDD Access Error

PDL PDF Initialize Error

PDL PDF Memory Full

PDL PDF Output Sel. Err

PDL PDF Page Comp. Error

PDL PDF Print Range Err

PDL PDF Profile Error

PDL PDF Rendering Error

PDL PDF Temp. File Error

PDL PDF Transparency Err
Error Skip

PDL UFR II DL Mem. Full
Error Skip

PDL UFR II Invalid Data

PDL UFR II Layout Error
Error Skip

PDL UFR II Version Err
Error Skip

PDL UFR II Work Mem Full
Error Skip

PDL Warning

E730-1001 PDL Initialize Error

Service Call

Cause

An error occurred during the initialization of the printer function.

Remedy

Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.

E730-100A PDL Service Call

Service Call

Cause

An internal error has occurred.

Remedy

Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.

E730-100B PDL Font Error

Service Call

Cause

A master font error has occurred.

Remedy

Perform a printer reset to try to initialize the function again. (See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.

PDL Font Memory Full

Error Skip

Cause

The machine's memory space allocated for fonts is full and printing cannot proceed.

Remedy

Change the font setting in the printer driver and try printing again. Alternatively reduce the complexity of the print job by reducing the number of fonts that need to be downloaded to the machine.

PDL HD Error

Error Skip

Cause

The machine has reported a hard disk error.

Remedy

Perform a reset and try printing again. (See "Reset Printer.") If the problem persists, contact your local authorized Canon dealer.

PDL Image Memory Full

Error Skip

Cause

The machine's memory space allocated for images is full and printing cannot proceed.

Remedy

Change the image setting in the printer driver and try printing again.
Alternatively reduce the complexity of the print job by reducing the number of images that need to be downloaded to the machine.

PDL IMG Initial. Err

Cause

An error occurred during the initialization of the function.

Remedy

Cancel the job and then perform a printer reset to initialize the function again.(See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.

PDL IMG Invalid Data

Error Skip

Cause

There is data in the TIFF or JPEG images that cannot be processed by the machine.

Remedy

Cancel the job and try printing the data again.

PDL IMG Process. Error

Cause

An error occurred while processing data.

Remedy

Cancel the job and then perform a printer reset to initialize the function again.(See "Reset Printer.") If this error persists, contact your local authorized Canon dealer.

PDL IMG Work Memory Full

Error Skip

Cause

There is not enough memory necessary to process TIFF or JPEG images.

Remedy

Cancel the job and try printing the data again.

PDL L. PAPER+1200dpi Err

Cause

There is not enough memory necessary to process printing because 'Resolution' is set to [1200 dpi] when printing on large scale paper.

Remedy

Set 'Resolution' in the printer driver to [600 dpi] and print again.


Remark
  • You can also perform the same procedure from the touch panel display. (See "Resolution.")

PDL Macro Memory Full

Error Skip

Cause

The machine's memory space allocated for macros is full and printing cannot proceed.

Remedy

Change the macro setting in the printer driver and try printing again.
Alternatively reduce the complexity of the print job by reducing the number of macros that need to be downloaded to the machine.

PDL Memory Full

Error Skip

Cause

The machine's memory is full and printing cannot proceed.

Remedy

Change the mode setting in the printer driver and try printing again, or reduce the complexity of the print job by reducing the number of fonts, macros, images, or patterns that need to be downloaded to the machine.

PDL Pattern Memory Full

Error Skip

Cause

The machine's memory space allocated for patterns is full and printing cannot proceed.

Remedy

Change the pattern setting in the printer driver and try printing again. Alternatively reduce the complexity of the print job by reducing the number of patterns that need to be downloaded to the machine.

PDL PDF Access Error

Cause

An error occurred when PDF data was being loaded.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Analy. Acc. Err

Cause

An error occurred when PDF data was being loaded.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Color Analy. Err

Cause

A color space definition that cannot be rendered by the machine was sent.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Comp. Analy. Err

Error Skip

Cause

There was compressed data in the PDF page that cannot be processed by the machine.

Remedy 1

Try printing again with PDF data that is compatible with the machine.

Remedy 2

Perform [Error Skip] and continue printing. However, the data will not be printed correctly.


Remark
  • If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")

PDL PDF Data Decode Err

Cause 1

The password you entered to print the PDF file is incorrect.

Remedy 1

Enter the correct password from the Remote UI and print the data again.

Cause 2

The Security settings in the PDF file do not allow printing.

Remedy 2

Change the setting to allow printing.


Remark
  • If you enter an incorrect password for a PDF data with restrictions on low resolution printing, this error will not be displayed. Instead, the printed PDF will be of low quality.

PDL PDF Data Error

Error Skip

Cause

Damaged PDF data or PDF data that cannot be processed by the machine was sent.

Remedy 1

Try printing again with PDF data that is compatible with the machine.

Remedy 2

Perform [Error Skip] and continue printing. However, the data will not be printed correctly.


Remark
  • If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")

PDL PDF Data Process Err

Cause

PDF data that cannot be processed by the machine was sent.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Data Scan Error

Cause

An error occurred when PDF data was being loaded.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Error

Cause

PDF data that cannot be processed by the machine was sent.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Font Error

Cause

There is font in the PDF data that cannot be processed.

Remedy

Contact your local authorized Canon dealer.

PDL PDF HDD Access Error

Cause

An error occurred while the PDF data was being loaded from the hard disk.

Remedy

Turn off the machine's power, and turn it on again. Reset the printer and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.)
If this error persists, contact your local authorized Canon dealer.

PDL PDF Initialize Error

Cause

An error occurred while the PDF processor was initializing.

Remedy

Turn off the machine's power, and turn it on again. Reset the printer and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.)
If this error persists, contact your local authorized Canon dealer.

PDL PDF Memory Full

Cause

The machine's memory space allocated for PDF is full and printing cannot proceed.

Remedy 1

After canceling the print job, optimize the PDF in Adobe Acrobat and reduce the size of the data you are going to print at one time, such as by resetting the resolution to an appropriate level, and try printing again. (See the Adobe Acrobat Help.)

Remedy 2

After canceling the print job, reduce the number of pages to print at one time by dividing the PDF data you are going to print in Adobe Acrobat into several files, before trying to print again. (See the Adobe Acrobat Help.)

Remedy 3

After canceling the print job, open the data in the application software and print again via the printer driver. (See the Adobe Acrobat Help.)

PDL PDF Output Sel. Err

Cause

An error occurred in the PDF data output mode.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Page Comp. Error

Cause

There was compressed page in the PDF data that cannot be processed by the machine.

Remedy 1

After canceling the print job, try printing again with PDF data that is compatible with the machine.

Remedy 2

Contact your local authorized Canon dealer.

PDL PDF Print Range Err

Cause

The range of the specified print pages is incorrect.

Remedy

After canceling the print job, check the number of pages in the PDF data, then specify the correct printing range and try printing again.


Remark
  • This error will not be displayed if there are printable pages within the printing range you specified. For example, if a PDF data has five pages in it, and you specify a printing range from page 2 to 10, then page 2 to 5 will be printed without an error being displayed.

PDL PDF Profile Error

Cause

An error occurred while the ICC profile was being processed.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Rendering Error

Cause

An error occurred while PDF data was being rendered.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Temp. File Error

Cause

An error occurred while a PDF temporary file was being processed.

Remedy

Contact your local authorized Canon dealer.

PDL PDF Transparency Err

Error Skip

Cause

There were transparent objects in the PDF data that cannot be processed by the machine.

Remedy 1

After canceling the print job, optimize the PDF or flatten the transparent object and convert it into a format that the machine can process and print again. (See the Adobe Acrobat Help.)

Remedy 2

Perform [Error Skip] and continue printing. However, the data will not be printed correctly.


Remark
  • If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")

PDL UFR II DL Mem. Full

Error Skip

Cause

There is not enough memory to register the character set.

Remedy 1

Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)

Remedy 2

After canceling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")

Remedy 3

Perform [Error Skip] and continue printing. However, the data will not be printed correctly.


Remark
  • If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")

PDL UFR II Invalid Data

Cause

An error occurred while processing data in UFR II custom mode.

Remedy

After canceling the print job, try printing again with a printer driver version that is compatible with the machine.

PDL UFR II Layout Error

Error Skip

Cause

The page layout cannot be processed due to lack of memory.

Remedy 1

Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)

Remedy 2

After canceling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")

Remedy 3

Perform [Error Skip] and continue printing. However, the data will not be printed correctly.


Remark
  • If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")

PDL UFR II Version Err

Error Skip

Cause

The machine received data from an incompatible UFR II version.

Remedy 1

Install a UFR II printer driver for use with the iR3245/iR3235/iR3230/iR3225 and print the data again.

Remedy 2

Perform [Error Skip] and continue printing. However, the data will not be printed correctly.

PDL UFR II Work Mem Full

Error Skip

Cause

The work memory for the UFR II mode is full.

Remedy 1

Set the Graphics Mode in the UFR II printer driver to 'Raster Mode' and print the data again. (See the Help function on the UFR II printer driver.)

Remedy 2

After canceling the print job, reset the printer to increase the amount of available memory and print again. (Note that print data in memory such as secured print jobs and any jobs being processed will be deleted.) (See "Reset Printer.")

Remedy 3

Perform [Error Skip] and continue printing. However, the data will not be printed correctly.


Remark
  • If 'Auto Continue' is set to [On], this error is skipped automatically. (See "Auto Continue.")

PDL Warning

Cause

An internal error has occurred for the printer function.

Remedy

Perform a printer reset to try to initialize the function again. If this error persists, contact your local authorized Canon dealer.


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