Printer Trouble

The printer's function does not work.

Printing stops before the job is complete.

You cannot print a job or store a job.

You cannot store a secured print job.

The printer's function does not work.

Cause 1

There is data remaining in the printer's memory. (The Processing/Data indicator is blinking or lit.)

Remedy

Print out the data.

Cause 2

There is a problem with the printer or the software.

Remedy

Look at the message on the display and act accordingly. (See "When a Message Is Displayed.")

Printing stops before the job is complete.

Cause

There is data remaining in the printer's memory. (The Processing/Data indicator is blinking or lit.)

Remedy

Print out the data.

You cannot print a job or store a job.

Cause

The total number of pages in all jobs (maximum capacity is 8,000 pages) or size of the data in the hard disk has exceeded the limit which can be processed.

Remedy 1

Delete other processes, documents, or forms stored in the box, cancel other jobs being processed, or wait until those jobs are finished, then print again.

Remedy 2

Divide the job, then print again.

You cannot store a secured print job.

Cause

The number of secured jobs stored in the machine has exceeded the maximum capacity of 50 jobs, or the total number of pages that are stored or are in jobs has exceeded the limit (8,000 pages).

Remedy

Delete other secured jobs, or wait until those jobs have finished printing, then print again.