Troubleshooting

The background you wanted to remove has been scanned in. (only for Color Network ScanGear)

Select [On] from [Remove Background] in the [Main] sheet.
- or -
Perform the following steps:

1.

In the [Main] sheet, select [Manual] from [Density Adjustment] → select [Remove Background] from [Image Qlty Adjstmnt].

2.

Click [Fine Adjustment] to display the [Settings for Background Removal] dialog box.

3.

Adjust the density of the background colors by moving the sliders for each color in the dialog box.

Images bleeding through from the opposite side of the paper have been scanned. (only for Color Network ScanGear)

Perform the following steps:

1.

In the [Main] sheet, select [Manual] from [Density Adjustment] → select [Prevent Bleed Through] from [Image Qlty Adjstmnt].

2.

Click [Fine Adjustment] to display the [Setting for Bleed Through Prevention] dialog box.

3.

Adjust the density to prevent bleed through by moving the slider in the dialog box.

The amount of image data is too large to be scanned. (only for Color Network ScanGear)

Select [High] from [Compression Ratio] in the [Option] sheet.

Dark borders and frame lines that appear around the original have been scanned.

Perform the following steps:

1.

Right-click in the Preview Area to display a pop-up menu.

2.

On the pop-up menu, point to [Original Frame Erase] → click [On].