Utility Page

The specified file does not exist or the path is incorrect. Try to specify the path again.

The contents of the specified file is incorrect or information is missing. Check the file.

The specified license is already installed. Installed license file information cannot be displayed.

Error: <Error Details>

The old password is incorrect.

The new password is incorrect. Enter 8 or more characters for the password.

The new password and password to confirm do not match.

The specified file does not exist or the path is incorrect. Try to specify the path again.

Cause

The specified file does not exist, or the file path is incorrect.

Remedy

Specify the file path correctly.

The contents of the specified file is incorrect or information is missing. Check the file.

Cause 1

Contents of the file are incorrect. (A file other than the license file has been specified.)

Remedy

Check to see if the specified file is a license file.

Cause 2

File information is missing.

Remedy

Contact your local authorized Canon dealer.

The specified license is already installed. Installed license file information cannot be displayed.

Cause

You cannot display the information of a license file which is already installed in a machine.

Remedy

Specify another license file.

Error: <Error Details>

Cause

An error has occurred for some reason. Refer to <Error Details> for details.

Remedy

If countermeasures for the error are still not clear from <Error Details>, contact your local authorized Canon dealer.

The old password is incorrect.

Cause

The password differs from the current password.

Remedy

Enter the current password correctly.

The new password is incorrect. Enter 8 or more characters for the password.

Cause

The new password is incorrect, or has characters that cannot be used for a password.

Remedy

Enter a new password (eight alphanumeric characters or more (a-z, A-Z, 0-9)).

The new password and password to confirm do not match.

Cause

The password cannot be changed because the new password and the password you entered for confirmation do not match.

Remedy

Enter the same password as the new password in the password confirmation field.