MEAP/SSO |
This category describes how to install MEAP applications and use login services. |
Overview of SMS |
SMS (Service Management Service) is software that enables you to access iR or imagePRESS machines (hereafter called machines) via a network from a web browser, and install and manage MEAP applications. The software (web server software) required to use SMS is included in this software. To be able to use the SMS, all you need is a web browser and a network connection between your computer and the machine. Using SMS, you can do the following:
SMS enables you to access a machine via the network and display the status of installed applications, as well as various other data.
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You can install and uninstall MEAP applications that correspond to the machine from your computer. |
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You can reinstall and update MEAP applications and license files if they have expired.
You can set the order of the MEAP application buttons displayed at the top of the touch panel display of the machine.
You can also set to allow a user to log in to SMS with the user name and password of a user registered as an administrator. |
Overview of Login Services |
A login service is a service for authenticating users of the machine.
The login services included with the machine by default are Default Authentication (Department ID Management) and SSO-H (Single Sign-On H). |
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Default Authentication (Department ID Management) |
Select this login service if you want to use Department ID Management, or do not want to authenticate users. Default Authentication has two types of users: administrator users and end users. The functions of the machine, the Remote UI, and MEAP applications that can be used differ according to the type of user. |
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Administrator User | End User | |
Department ID Management set to 'On' | System Manager Settings set | System Manager | Users authenticated with a Department ID and password. |
System Manager Settings not set | Users authenticated with a Department ID and password. | None | |
Department ID Management set to 'Off' | System Manager Settings set | System Manager | Users other than the system manager |
System Manager Settings not set | All users | None |
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Login Screens |
When Default Authentication is set as the login service, three types of login screens exist. |
Touch Panel Display |
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Web Browser |
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SSO-H (Single Sign-On H) |
This is a login service which can be used in an Active Directory environment network or in the machine. You can register/edit user data and specify administrator/end user settings in the following location:
SSO-H contains the following functions:
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User Authentication Systems |
SSO-H includes the following three user authentication systems:
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A user authentication system which is linked to the domain controller in an Active Directory environment on a network, and performs authentication for connecting to the network domain while logging in to the machine. Users belonging to up to 200 trusted domains (in addition to users belonging to the domain which includes the machine) can be authenticated. The name of the domain to log in to is selected by the user when logging in. |
A user authentication system which only uses the machine. This users to be authenticated are registered/managed using a database inside the machine. [This device] is the login destination. |
A user authentication system which includes the functions of both Domain Authentication and Local Device Authentication. This is useful for using Domain Authentication to authenticate users registered/managed in Active Directory, and using Local Device Authentication to authenticate temporary users which cannot be added to Active Directory. In the example below, users belonging to Domain A (which includes the machine), and users belonging to Domain B (which is bi-directionally trusted by Domain A), can be authenticated, and users registered in the machine itself can be authenticated. The location to log in to (domain name or [This device]) is selected by the user when logging in.
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Touch Panel Display |
Select the login destination, and enter a user name and password to log in to the machine. Select the login destination using the Login Destination drop-down list. |
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Web Browser |
Select the login destination, and enter a user name and password to log in to the Remote UI or a MEAP application (including login applications).
Select the login destination using the Login Destination drop-down list.
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SMS (Service Management Service) |
SMS can be used in the following system environments: |
Operating System Software | Web Browsers |
Windows 2000 Professional | Microsoft Internet Explorer 6 SP1 |
Windows XP Professional | Microsoft Internet Explorer 6 SP1, Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
Windows Server 2003 Windows Server 2003 R2 |
Microsoft Internet Explorer 6 SP1, Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
Windows Vista | Microsoft Internet Explorer 7 |
Mac OS X 10.3 | Safari 1.3.2 |
Mac OS X 10.4 | Safari 2.0.4 |
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Domain Authentication |
A Windows server in which Active Directory is installed and a DNS server for name resolution are necessary to use Domain Authentication.
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Operating System Software | Web Browsers | Java Runtime Environment |
Windows 2000 Professional | Microsoft Internet Explorer 6 SP1 | |
Windows XP Professional | Microsoft Internet Explorer 6 SP1, Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
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Windows Server 2003 Windows Server 2003 R2 |
Microsoft Internet Explorer 6 SP1, Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
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Windows Vista | Microsoft Internet Explorer 7 | |
Mac OS X v10.3 | Safari 1.3.2 | Sun Java Runtime Environment 5.0 |
Mac OS X v10.4 | Safari 2.0.4 |
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Operating System Software | Web Browsers | Java Runtime Environment |
Windows XP Professional | Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
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Windows Server 2003 Windows Server 2003 R2 |
Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
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Windows Vista | Microsoft Internet Explorer 7 |
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The following server ports are used when using Domain Authentication with SSO-H: |
Port Number | Application |
53 | Communication with the DNS server |
88 | Domain Authentication with the KDC (Key Distribution Center) |
389 | LDAP communications with the directory service (Default is 389, but it can be changed to a user-defined port at in the LDAP service properties.) |
Local Device Authentication |
An Active Directory environment network is not necessary to use Local Device Authentication. |
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Operating System Software | Web Browsers | Java Runtime Environment |
Windows 2000 Professional | Microsoft Internet Explorer 6 SP1 | |
Windows XP Professional | Microsoft Internet Explorer 6 SP1, Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
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Windows Server 2003 Windows Server 2003 R2 |
Microsoft Internet Explorer 6 SP1, Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
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Windows Vista | Microsoft Internet Explorer 7 | |
Mac OS X v10.3 | Safari 1.3.2 | Sun Java Runtime Environment 5.0 |
Mac OS X v10.4 | Safari 2.0.4 |
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Operating System Software | Web Browsers | Java Runtime Environment |
Windows XP Professional | Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
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Windows Server 2003 Windows Server 2003 R2 |
Microsoft Internet Explorer 6 SP2, Microsoft Internet Explorer 7 |
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Windows Vista | Microsoft Internet Explorer 7 |
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Before Starting SMS (Preparations) |
Before logging in to the SMS, start the machine and follow the procedure below:
Specify [Network Settings] in [System Settings] (from the Additional Functions screen). Confirm the IP address of the machine. If you do not know the IP address of the machine, consult the network administrator. (See "Network.")
Select [MEAP Settings] from [System Settings] and set [Use HTTP] to 'On'. If you do not set [Use HTTP] to 'On', you cannot access the machine from your web browser. |
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Activating Use HTTP in MEAP Settings |
Use the control panel of the machine to set MEAP functions from your web browser. |
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If the Department ID and Password are set, press [System Settings] → enter the Department ID and password → press |
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[On]: Uses SSL (Secure Socket Layer) to communicate. [Off]: SSL is not used to communicate.
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The selected mode is set. |
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Before Logging in to SSO-H Management Application |
SSO-H is an authentication system that runs on the machine. It is necessary to specify the following settings in the machine to use SSO-H for authentication. |
Network Settings |
Set the items in Network Settings in System Settings (from the Additional Functions screen). Also, confirm the machine's IP address. For more information, see "Network." |
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Activating Use HTTP in MEAP Settings |
Follow the procedure below to set [Use HTTP] to 'On'. Setting [Use HTTP] to 'On', enables you to access the machine from your Web browser. Use the control panel of your machine to set up MEAP functions. |
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If the Department ID and Password are set, press [System Settings] → enter the Department ID and password → press |
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If <Use SSL> is not displayed on your machine, proceed to step 7. |
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[On]: Uses SSL (Secure Socket Layer) to communicate. [Off]: SSL is not used to communicate.
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The selected mode is set. |
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Date and Time Settings |
When using SSO-H, it is necessary to synchronize the date and time settings of the authentication server and machine. Set the date and time of the machine in Date & Time Settings to the same date and time set on the authentication server. For more information, see "Security." You can also specify daylight saving settings to automatically advance the standard time of the machine forward by one hour for a certain period each year. |
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DNS Settings |
Set the machine to use a DNS server in Network Settings in System Settings (from the Additional Functions screen). For more information, see "Network." The DNS server that manages the domain name registered in the machine requires the following:
The following setting may also be required, depending on the functions you use.
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'_ldap' |
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'_tcp' |
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The port number used by the LDAP service of Active Directory |
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Host name of the domain controller that is actually providing the LDAP service of the Active Directory domain (zone) |
Department ID Management Settings |
Department ID Management must be set to 'Off' before using SSO-H. For more information, see "Security." |
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Language Settings |
Check the language settings of Active Directory and the machine. If the display language of Active Directory and the machine differ, the sender's full name will not be displayed in the destination for e-mail. |
Logging in to the SSO-H Management Application |
It is necessary for the SSO-H administrator to log in to the SSO-H Management Application in order to manage users for the Local Device Authentication System of SSO-H, and specify the various SSO-H settings. Also, it is necessary for end users to log in to the SSO-H Management Application in order to change their own password. |
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Logging In |
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http://<IP address or host name of the machine>:8000/sso/ The [Log In] page is displayed.
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You are logged in to the SSO-H Management Application. |
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Logging in from the MEAP Portal |
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http://<IP address or host name of the machine>/ The [Log In] page is displayed.
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You are logged in to the Remote UI. |
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The [MEAP Portal] portal page is displayed.
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[Sys. Admin. Applications] page is displayed. |
The SSO-H Management Application is displayed. |
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Starting and Closing SMS |
The following two methods exist for logging in to SMS:
Use the [Utility] page in [System Management] to start and stop the login methods for SMS. (See "Setting the Login Method for SMS.") |
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Logging in with the SMS Password |
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http://<IP address or host name of the machine>:8000/sms/ The SMS [Log In] page is displayed.
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If you cannot log in because the password is incorrect, a message prompting you to re-enter the password will be displayed.
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Logging in with the User Name and Password of the Machine |
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http://<IP address or host name of the machine>:8000/sms/rls/ The [Log In] page for the selected login service is displayed. |
If you cannot log in because the user name or password that you entered is incorrect, a message appears prompting you to re-enter your user name and password.
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Logging Out |
The [Log In] page is displayed.
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Installing Applications |
You can install MEAP applications. There are two types of installation: installing a new MEAP application, and updating an existing MEAP application to a newer version. |
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The [Install Application/License] page is displayed. |
File extensions:
The message <Installing... Please wait a moment.> is displayed.
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Depending on the application, a software license agreement screen may be displayed. Confirm the information displayed on the screen → click [OK]. |
The following information is displayed when you update a MEAP application. Application Information
License Information
Installation will start after the message <Installing... Please wait a moment.> is displayed again.
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Starting/Stopping Applications |
These procedures enable you to place installed applications in a started or stopped state. |
Starting Applications |
The details of each item are shown below.
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The application is started.
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Stopping Applications |
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The [Application List] page is displayed. |
The application is stopped. |
Uninstalling Applications |
You can uninstall MEAP applications. |
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The [Application List] page is displayed. |
When you cannot uninstall the selected application, [Uninstall] is grayed out and cannot be clicked. |
The application is uninstalled.
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Confirming/Setting Application Preferences |
You can confirm the details of installed applications. |
The [Application List] page is displayed. |
The [Application Information] page is displayed.
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Application License Settings |
You can add, disable, or delete license files for installed applications. |
Adding License Files |
You can install license files for applications that are already installed. You can also increase counter values and extend terms of validity by adding a license file. |
The [Application List] page is displayed. |
The [Application Information] page is displayed. |
The [License Management] tab page is displayed. |
The message <Installing... Please wait a moment.> is displayed.
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The following information is displayed when adding a license file.
Depending on the application, a software license agreement screen may be displayed. Confirm the information displayed on the screen → click [OK]. Installation will start after the message <Installing... Please wait a moment.> is displayed again.
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Disabling License Files |
You can disable installed license files. You must disable a license file before deleting or downloading it. |
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The [Application List] page is displayed. |
The [Application Information] page is displayed. |
The [License Management] tab page is displayed. |
A page confirming whether you want to disable the license file is displayed. |
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Downloading/Deleting Disabled License Files |
Before uninstalling an application, you must delete the disabled license file(s). It is recommended to download the license file you want to delete to your computer and save it for reinstalling later. |
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The [Application List] page is displayed. |
The [Application Information] page is displayed. |
The [License Management] tab page is displayed. |
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The license file is stored. |
The dialog box confirming whether you want to delete the file is displayed.
The license file is deleted and the display returns to the [License File Management] page. |
Setting Application Authentication Information |
You can set the authentication information for MEAP applications that do not require operations from the control panel. |
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The [Application List] page is displayed. |
The [Application Information] screen is displayed. |
The [Authentication Information Settings] tab page is displayed. |
The message <Authentication information is set> is displayed if the authentication information is set successfully. If an error occurs when setting the authentication information, an error message is displayed. |
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Touch Panel Display Order Settings |
You can set the order in which application buttons are displayed on the machine's touch panel display. |
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To return the display to its original settings, click [Reset].
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An asterisk (*) is displayed next to the applet names of applications that have been set. |
Uninstalling System Applications |
System applications are the basic applications that make up a MEAP system. |
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The page where you can specify various settings, such as system applications and login services, is displayed. |
A page confirming whether you want to continue uninstalling is displayed. |
The application is uninstalled, and the [Enhanced Sys. App] page is displayed. |
Starting/Stopping System Applications |
System applications can be started, stopped, and uninstalled from the [System Management] page. |
Starting System Applications |
The page where you can specify various settings, such as system applications and login services, is displayed. |
If the application has started correctly, the status of the specified system application is 'Started'. |
Stopping System Applications |
The page where you can specify various settings, such as system applications and login services, is displayed. |
If the application has stopped correctly, the status of the specified system application is 'Stopped'. |
Login Service Settings |
A login service is a service for authenticating users that log in to a machine. You can change or uninstall login services from the [System Management] page. There are two kinds of factory default login services that you can use:
SSO-H includes the following three user authentication systems:
For details of Login Service, see "Overview of Login Services." |
Login Service Selection |
You can select the login service for user authentication. |
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The page where you can specify various settings, such as system applications and login services, is displayed. |
The selected login service application is set to 'Start after Restart'. |
The specified login service starts. Changes to the login service settings are enabled after the machine is restarted. For instructions on how to turn ON/OFF the machine, see "Before You Start Using This Machine." |
Uninstalling a Login Service |
Login services are not necessary to uninstall. However, you can uninstall a login service to increase hard disk space for other applications. |
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The page where you can specify various settings, such as system applications and login services, is displayed. |
A page confirming whether you want to continue uninstalling the login service is displayed. |
The login service is uninstalled. |
Installing System Applications |
The page where you can specify various settings, such as system applications and login services, is displayed. |
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The message <Installing... Please wait a moment.> is displayed.
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Depending on the application, a software license agreement screen may be displayed. Confirm the information displayed on the screen → click [OK]. Installation will start after the message <Installing... Please wait a moment.> is displayed again. |
Confirming System Information |
You can confirm version data relating to platforms (such as Java Virtual Machine), version data, date of installation, and the current status of system applications. |
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Confirming Application Data |
You can check data relating to an application. |
Click [Installed] to check data relating to installed applications (except system applications). Click [Uninstalled] to check data relating to applications (except system applications) that have been uninstalled. |
Confirming License Files |
You can check the content of license files before installation. |
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The content of the license file is displayed. |
Changing the Password |
You can change the SMS password. |
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Setting the Login Method for SMS |
You can set to allow a user to log in to SMS with the user name and password used when logging on to the machine, or set to restrict a user from logging in to SMS with the SMS password. |
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The login method for SMS is set.
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Setting the User Authentication System |
You can select which of the three SSO-H user authentication systems to use. |
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The [Settings] page is displayed.
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Setting the User Group to Register the Domain Administrator |
"Canon Peripheral Admins" is set in advance as the user group of the device administrator. This needs to be specified when changing the user name of the administrator. |
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The [Settings] page is displayed.
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Specify the Number of Users Displayed on the Touch Panel Display |
For SSO-H, you can specify the number of user's logs displayed on the touch panel display when logging in. |
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The [Settings] page is displayed.
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[Number of Login Users to Display]:
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Setting the Access Mode in Sites |
If multiple sites are operating in the domain, you can set to retrieve Active Directory site information to prioritize access to the domain controller in the site the machine belongs to. If you set the Access Mode in Sites mode, you can also select one of the following settings:
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The [Settings] page is displayed.
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Registering/Editing User Data for Local Device Authentication |
You can register and edit user data for authentication from a web browser for the Local Device Authentication. You can also import and export user data in bulk. |
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Registering User Data |
You can register a new user. |
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The [User Management] page is displayed. |
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The content and setting conditions that should be entered are as follows:
The new user information is registered.
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Editing User Data |
You can change registered user data. |
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The [User Management] page is displayed. |
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Deleting User Data |
You can delete registered user data. |
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The [User Management] page is displayed. |
The user data is deleted.
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Importing User Data |
You can read and register user data registered in another machine from a file. For more information on file formats for import, see "File Formats for Local Device Authentication User Information Files." |
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The [User Management] page is displayed. |
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You can also specify the file by entering the file path directly. |
Details of each item are shown below.
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Exporting User Data |
You can save user data registered in the machine to a file in your computer. Use this function when you want to use the user data registered in the machine with another device or when you want to back up the user data. |
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The [User Management] page is displayed. |
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Details of each item are shown below.
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Registering User Data |
When the Domain Authentication System of SSO-H is being used, login authentication is performed by users that belong to the Active Directory server of the domain specified as the login destination. Contact the system manager to register/edit user data for Domain Authentication. |
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Make sure to meet the following conditions when registering user information for Domain Authentication. If you do not meet these conditions when you register the information, you will become unable to perform authentication with Active Directory users.
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Registering a Domain Authentication Administrator User |
When Domain Authentication is being used, only a Domain Authentication administrator user can log in to the SSO-H Management Application. Add a registered user to the 'Canon Peripheral Admins' group, or an arbitrary administrator group of Active Directory to make that user a Domain Authentication administrator user. Follow the procedure below to add the 'Canon Peripheral Admins' group. |
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Adding a Group |
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The [New Object - Group] dialog box is displayed. |
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Adding a User to the Canon Peripheral Admins Group |
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The [Select Group] dialog box is displayed. |
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Changing a Local Device Authentication End User's Password |
An end user for the Local Device Authentication can change their own password. |
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http://<IP address or host name of the machine>:8000/sso/ The [Log In] page is displayed.
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You are logged in to the SSO-H Management Application. |
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File Formats for Local Device Authentication User Information Files |
The following three file formats can be used for importing and exporting user information:
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SDL Format |
The SDL format is the format used for local device authentication. This format adopts the LDIF file format, which sues the ldif file extension. LDIF (LDAP Data Interchange Format) is used for transferring directory information between LDAP directory servers, etc. Each record in an LDIF file is separated by at least one empty line. A record comprises of multiple lines that do not include any empty lines. Each record contains an ID line (which can be omitted) and multiple entries. Each entry contains an attribute name and attribute value separated by a colon. If only blank spaces appear after the colon, that entry is ignored. However, if an entry is divided by a line break code and one space, that line break code and space are ignored. Characters after this are handled as if they are connected to the previous line, even if they are spaces. Either carriage return + line feed or line feed only can be used as the line break code. Line breaks are not allowed before the colon. Lines starting with # are ignored. UTF-8 is used for character encoding. Example:
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Attribute name | Can be omitted? | Default value used when omitted | Item name in SSO-H | Description | |
dn | No | - | User Name | "uid="login user name ("uid=" can be omitted). Must be from 1 to 32 characters. You cannot include spaces or the following symbols (\ / : * ? l < > [ ] ;, = + @ "). | |
userPassword | Yes | - | Password (corresponding to the user name) | When encrypted: the attribute value starts with "{sdl}". Use the encrypted value from the exported file. When not encrypted: You can leave this blank or enter up to 32 characters. |
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canonUid | Yes | - | Department ID | Must be from 1 to 7 digits. | |
canonPwd | Yes | - | Password (corresponding to the department ID) | You can leave this blank or enter up to 7 digits. | |
cn | Yes | [null] | Displayed As | You can leave this blank or enter up to 32 characters. | |
cn;lang-ja;phonetic | Yes | [null] | - | - | |
Yes | [null] | E-mail Address | You can leave this blank or enter up to 256 ASCII characters. The format of e-mail addresses is not checked. | ||
objectClass | Yes | [null] | "top" | "top" (fixed) | |
objectClass | No | Not limited | "person" | "person" (fixed) |
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1) | The attribute names can be specified in any order. Unnecessary attribute names can be omitted. | |
2) | User Type is not included in the input format. After the import is performed, edit it to "Administrator" as necessary. |
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Attribute name | Corresponding user information on the [Register]/[Edit] screen of [User Management] | Description | |
dn | User Name | The login user name. | |
userPassword | Password (corresponding to the user name) | The attribute value starts with "{sdl}" and the password is encrypted. | |
canonUid | Department ID | The department ID. | |
canonPwd | Password (corresponding to the department ID) | Not encrypted. If there are not enough digits, zeros are added to the start of the number. | |
cn | Displayed As | The display name. | |
cn;lang-ja;phonetic | - | - | |
E-mail Address | The e-mail address. | ||
objectClass | - | "top" (fixed) | |
objectClass | - | "person" (fixed) |
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User Type is not output. |
NetSpot Accountant 3.x Format |
The NetSpot Accountant 3.x format is the file format for user information used in NetSpot Accountant 3.x. Windows Japanese (CP932) or Windows Latin-1 (CP1252) is used as the character code. |
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Item number | Item name*1 | Corresponding user information on the [Register]/[Edit] screen of [User Management] | |
1 | Parent Department ID | - | |
2 | Account Type | - | |
3 | User ID | User Name*2, Department ID | |
4 | User Name | Displayed As | |
5 | Password | Password | |
6 | E-mail Address | E-mail Address | |
7 | Log In Name | User Name*3 | |
8 | Domain Name | - | |
9-10 | Printing Usage Limit | - | |
11 | Card ID | - |
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Item number | Corresponding user information on the [Register]/[Edit] screen of [User Management] | Item name*1 | Description | |
1 | - | Parent Department ID | Always [0] | |
2 | - | Account Type | Always [1] (user) | |
3 | Department ID | User ID | ![]() |
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4 | Displayed As | User Name | ![]() |
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5 | Password | Password | Always NULL | |
6 | E-mail Address | E-mail Address | ![]() |
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7 | User Name | Log In Name | ![]() |
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8 | - | Domain Name | Always " " | |
9-10 | - | Printing Usage Limit | Always NULL |
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*1: | The item name (The item name in NetSpot Accountant 3.0 or later. Item names are not displayed in the CSV file itself.) | |
*2: | When [User ID] is set for [User Name Type] in [NetSpot AccountantFormat Is Selected] in [Import] in the SSO-H management application. | |
*3: | When [Windows User Name] is set for [User Name Type] in [NetSpot AccountantFormat Is Selected] in [Import] in the SSO-H management application. |
NetSpot Accountant 4.x Format |
The NetSpot Accountant 4.x format is the file format for user information used in NetSpot Accountant 4.x or later and iW Accounting Manager 5.0 or later. Windows Japanese (CP932) or Windows Latin-1 (CP1252) is used as the character code. |
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Item number | Item name*1 | Corresponding user information on the [Register]/[Edit] screen of [User Management] | |
1 | Parent Department ID | - | |
2 | Account Type | - | |
3 | User ID | User Name*2, Department ID | |
4 | User Name | Displayed As | |
5 | Password | Password | |
6 | E-mail Address | E-mail Address | |
7 | Log In Name | User Name*3 | |
8 | Domain Name | - | |
9-15 | Printing Usage Limit | - | |
16 | Card ID | - |
|
Item number | Corresponding user information on the [Register]/[Edit] screen of [User Management] | Item name*1 | Description | |
1 | - | Parent Department ID | Always [0] | |
2 | - | Account Type | Always [1] (user) | |
3 | Department ID | User ID | ![]() |
|
4 | Displayed As | User Name | ![]() |
|
5 | Password | Password | Always NULL | |
6 | E-mail Address | E-mail Address | ![]() |
|
7 | User Name | Log In Name | ![]() |
|
8 | - | Domain Name | Always " " | |
9-15 | - | Printing Usage Limit | Always NULL | |
16 | - | Card ID | Always "##########" |
NOTE | ||
*1: | The item name (The item name in NetSpot Accountant 4.0 or later or iW Accounting Manager 5.0 or later. Item names are not displayed in the CSV file itself.) | |
*2: | When [User ID] is set for [User Name Type] in [NetSpot AccountantFormat Is Selected] in [Import] in the SSO-H management application. | |
*3: | When [Windows User Name] is set for [User Name Type] in [NetSpot AccountantFormat Is Selected] in [Import] in the SSO-H management application. |
List of Error Messages |
This section explains the various messages that appear on the display, along with possible causes and remedies. If the machine displays an error message, follow the instructions on the display. The following is a list of error messages, along with their possible causes and remedies. |
Login Page |
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Cause 1 | |
Remedy | |
Cause 2 | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
Install Page |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause 1 | |
Remedy |
Cause 2 | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Remedy | |
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Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
License Management Page |
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Cause | |
Remedy | |
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Cause 1 | |
Cause 2 | |
Remedy | |
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Cause | |
Remedy1 | |
Remedy2 | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
Enhanced System Application Page |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause 1 | |
Remedy |
Cause 2 | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
Utility Page |
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Cause | |
Remedy | |
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Cause 1 | |
Remedy | |
Cause 2 | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
List of Error Messages and Their Causes and Remedies |
This section explains the various messages that may appear on the display, along with possible causes and remedies. |
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Cause 1 | |
Remedy 1 | |
Cause 2 | |
Remedy 2 | |
Cause 3 | |
Remedy 3 | |
Cause 4 | |
Remedy 4 | |
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Cause 1 | |
Remedy 1 | |
Cause 2 | |
Remedy 2 | |
Cause 3 | |
Remedy 3 | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause 1 | |
Remedy 1 | |
Cause 2 | |
Remedy 2 | |
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Cause 1 | |
Remedy 1 | |
Cause 2 | |
Remedy 2 | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
Trouble That May Occur When Using the SSO-H Management Application |
This section explains the various problems that may occur when using the SSO-H Management Application, along with possible causes and remedies. |
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Cause | |
Remedy | |
Trouble That May Occur When the Windows Server 2003 SP1 Firewall Is Set |
This section explains the various problems that may occur when a firewall is set, along with possible causes and remedies. |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
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Cause | |
Remedy | |
Other Trouble |
This section explains the various other problems that can occur, along with possible causes and remedies. |
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Cause | |
Remedy | |
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Cause 1 | |
Remedy 1 | |
Cause 2 | |
Remedy 2 | |
Cause 3 | |
Remedy 3 | |
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Cause 1 | |
Remedy 1 | |
Cause 2 | |
Remedy 2 | |
Cause 3 | |
Remedy 3 | |