MEAP/SSO > List of Error Messages > Authentication Information Setting Page
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Authentication Information Setting Page

Settings are incorrect.

  • Check to see if the password is incorrect.
  • Enter Dept. ID within 7 digits.
  • Check to see if the Department. ID is registered with the device.

Could not set authentication information because an error occurred.

Cannot find the specified application. It may have been uninstalled by another user.

Settings are incorrect.

  • Check to see if the password is incorrect.
  • Enter Dept. ID within 7 digits.
  • Check to see if the Department. ID is registered with the device.
Cause

Authentication information cannot be set because the entered Dept. ID does not exist, or the password is incorrect.

Remedy

Enter the correct Dept. ID and password registered for the machine.

Could not set authentication information because an error occurred.

Cause

The authentication number could not be set because an error has occurred for some reason.

Remedy

Contact your local authorized Canon dealer.

Cannot find the specified application. It may have been uninstalled by another user.

Cause

The specified application is already uninstalled.

Remedy

Reinstall the application as necessary.


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