Problem Solving > Clearing Paper Jams > Duplexing Unit (Inside the Main Unit)
*
Duplexing Unit (Inside the Main Unit)

If a paper jam occurs inside the duplexing unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.


Remark
  • The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.

  1. Press the button on the right cover of the main unit, and open the right cover.

If the optional Paper Deck-Q1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see "Optional Equipment."

If the optional Copy Tray-J1 is attached to the main unit, remove all output paper from the tray. For more information, see "Optional Equipment."

  1. Remove any jammed paper.

  1. Place your hand where the hand symbol () is located on the right cover of the main unit, and then gently close the right cover until it clicks into place in the closed position.

If the optional Paper Deck-Q1 was moved away from the main unit, reconnect it to the main unit. For more information, see "Optional Equipment."

  • When closing the right cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
  1. Follow the instructions on the touch panel display.
  • The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see "Screens Indicating the Locations of Paper Jams."

  • Back To Top