Network > IEEE802.1X Authentication Problems and Remedies
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IEEE802.1X Authentication Problems and Remedies

This section describes how to resolve IEEE802.1X authentication problems.


<IEEE802.1X error. Set the correct cert. information.> is displayed.

<IEEE802.1X error. Change the password.> is displayed.

<IEEE802.1X error. Check authentication settings.> is displayed.

<IEEE802.1X error. The certificate has expired.> is displayed.

<IEEE802.1X error. The certificate is incorrect.> is displayed.

<IEEE802.1X error. Cannot analyze the certificate.> is displayed.

<IEEE802.1X error. No reply from the destination.> is displayed.

<IEEE802.1X error. Set the correct cert. information.> is displayed.

Cause

The correct client authentication information (the key pair and certificate, user name and password, and the CA certificate) is not set.

Remedy

Confirm the set authentication method and authentication information (the key pair and certificate, user name and password, and CA certificate).

<IEEE802.1X error. Change the password.> is displayed.

Cause

The correct password is not specified.

Remedy

Confirm the password, and then specify the correct password.

<IEEE802.1X error. Check authentication settings.> is displayed.

Cause

The specified authentication method of the machine does not match the authentication method of the RADIUS server.

Remedy

Confirm whether the authentication method specified for the machine and the authentication method specified for the RADIUS server match, and specify the correct authentication method if necessary.

<IEEE802.1X error. The certificate has expired.> is displayed.

Cause

The server certificate sent from the RADIUS server has expired.

Remedy

Confirm the expiration date for the server certificate of the RADIUS server.

<IEEE802.1X error. The certificate is incorrect.> is displayed.

Cause

An error occurred when verifying the server certificate sent from the RADIUS server using the CA certificate.

Remedy

Confirm the contents of the server certificate of the RADIUS server, as well as the CA certification registered on the machine.

<IEEE802.1X error. Cannot analyze the certificate.> is displayed.

Cause

The machine failed to analyze the server certificate sent from the RADIUS server.

Remedy

Confirm the server certificate contents of the RADIUS server.

<IEEE802.1X error. No reply from the destination.> is displayed.

Cause

An error occurred when communicating with the authenticator.

Remedy

Confirm the authenticator (LAN switch) settings, as well as the RADIUS server settings.


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