MG2200 series

If an error occurs in the scanner

If a problem occurs with the machine while the scanner is being used, the following message is displayed in the driver window.

Error in scanner.
Turn off scanner and follow instructions in User's Guide.
Scanner driver will be closed.

 

Perform the operation described below.

Check that the machine and the computer are properly connected.

Uninstall ScanGear, and then re-install it.

Restart the computer, and reconnect the machine.

For information about installing (uninstalling) ScanGear, see the Installation (Uninstallation) page in "Setup".

If the problem is not resolved, contact the service center.